IT companies are much more cognizant of the prerequisite to innovate and deliver resources that drive add-on business, and they need to travel at the speed of business, not the speed of outdated IT. Hence NOC engineer is no less important in the IT field. A NOC (network operation center) engineer is an expert who primarily screens large computer networks and server for hitches from a centralized locations or through satellite. They analyze the problems, implement the troubleshooting, incident reaction on the system and communicate with field technician for a better resolution to meet the business goals or objectives.
Core of NOC engineer: Their responsibilities are wide. The expertise needed for a NOC, or Network Operations Center include network administration, Network Support, management, switching and routing.
To accomplish their primary goal of monitoring and troubleshooting computer and telecommunication networks and systems, NOC engineer performs several tasks. A NOC engineer, ensures smooth functioning of the network for business needs and keeps the downtime to negligible level. The NOC engineer job description includes following responsibilities:
To ensure maximum possible service availability and performance.
Monitor Systems: They monitor the performance and capability of computer systems using a diversified tools. They figure out the malfunctioning of hardware, software, and environmental alerts. When a problem is recognized, NOC Engineers does the root cause analysis (RCA).
Troubleshoot Problems: They work to triage or troubleshoot the issues, within their defined areas. NOCs generally have standard operating procedures (SOP) that the NOC engineer will closely follow. This may include coordinating with third-party vendors, customer contacts, or other IT teams for a holistic solution.
read more: Freelance NOC Engineer